Frequently Asked Questions

+ How do I submit my film?

We love receiving films. Submit your film here

+ Are tickets refundable?

All ticket sales are final. We are unable to issue refunds or exchanges on tickets. If a screening is cancelled? Fingers crossed we don’t have to cross that bridge! But if we have to cancel a screening due to external factors (weather, technical issues etc) we’ll provide you with a credit voucher for a future Bounce screening of your choice.

+ My tickets haven’t arrived?

Not to worry drop us an email info@bouncecinema.com and we’ll be happy to sort you out.

+ How do i get my tickets?

An email should arrive in your inbox and that will provide a link to your pdf tickets.

+ Do I need to print my tickets?

Nope, as much as we love fancy paper we love trees more, so as long as you’ve got it on your phone to flash you’ll be able to get in.

+ Is there an intermission?

We don’t interrupt the movies with an intermission. Dependending on the venue there is the opportunity to buy food and drinks before the film starts.

+ What time do you start?

We kick off on the stated time advertised, rain or sunshine. Our screenings are community events so in some instances the actual film may play shortly after to allow some time for large queues and to give you time to chat and connect. To be safe please arrive early, we wouldn’t want you guys to miss out on all the fun!.

+ Is there any food or drink?

Food is dependent on the venue we decide to Bounce a long to. 9 time out of 10 there is food available to purchase.